General Data Protection Regulation (GDPR) Compliance

Last Updated: March 24, 2025

Olt Ravdus is committed to protecting your personal data and respecting your privacy rights under the General Data Protection Regulation (GDPR). This policy explains how we collect, use, store, and protect your information when you use our webinar platform and services.

1. Data Controller Information

Olt Ravdus operates as the data controller for personal information collected through our platform.

Contact Details:

Olt Ravdus
Plekhanivs'ka St, 126
Kharkiv, Kharkiv Oblast
Ukraine, 61000

Email: info@oltravdus.com
Phone: +380362224193

2. Legal Basis for Processing

We process your personal data under the following legal grounds:

Consent: You have given clear consent for us to process your personal data for specific purposes, such as receiving newsletters or participating in webinars.

Contract Performance: Processing is necessary to fulfill our contractual obligations to provide you with our services.

Legal Obligation: Processing is necessary to comply with legal requirements.

Legitimate Interests: Processing is necessary for our legitimate business interests, such as improving our services, provided your rights do not override these interests.

3. Personal Data We Collect

We collect and process the following categories of personal data:

3.1 Information You Provide

Account Information: Name, email address, phone number, password, profile picture, job title, and company name.

Communication Data: Messages, questions, and feedback you submit through our platform, contact forms, or support channels.

Payment Information: Billing address and payment method details processed through secure third-party payment processors.

Webinar Participation Data: Registration details, attendance records, questions asked, polls answered, and chat interactions.

3.2 Information Automatically Collected

Technical Data: IP address, browser type and version, device type, operating system, time zone settings, and platform usage patterns.

Usage Data: Pages viewed, features accessed, webinars attended, time spent on platform, click patterns, and interaction history.

Cookies and Tracking: Information collected through cookies and similar technologies as described in our Cookie Policy.

4. How We Use Your Personal Data

We use your personal data for the following purposes:

Service Delivery: To provide access to webinars, manage your account, process registrations, and deliver platform features.

Communication: To send webinar notifications, updates, reminders, newsletters, and respond to your inquiries.

Payment Processing: To process transactions and manage billing for paid services.

Platform Improvement: To analyze usage patterns, improve features, personalize user experience, and develop new services.

Security and Fraud Prevention: To protect our platform, detect unauthorized access, prevent abuse, and ensure system security.

Legal Compliance: To comply with applicable laws, regulations, and legal processes.

Marketing: To send promotional materials about our services, where you have consented to receive such communications.

5. Data Sharing and Disclosure

We may share your personal data with the following parties:

5.1 Service Providers

We engage third-party companies to perform services on our behalf, including hosting, payment processing, email delivery, analytics, customer support, and marketing. These providers have access to personal data only as necessary to perform their functions and are obligated to protect it.

5.2 Webinar Hosts and Organizers

When you register for or participate in webinars, your registration information and participation data may be shared with the webinar host or organizing party.

5.3 Legal Requirements

We may disclose your personal data if required by law, court order, governmental authority, or when necessary to protect our rights, property, safety, or that of our users.

5.4 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your personal data may be transferred to the acquiring entity.

5.5 With Your Consent

We may share your information with other parties when you have provided explicit consent.

6. International Data Transfers

As an international platform, your personal data may be transferred to and processed in countries outside your country of residence. When we transfer data internationally, we ensure appropriate safeguards are in place, including:

Standard Contractual Clauses: We use European Commission-approved standard contractual clauses for transfers outside the European Economic Area.

Adequacy Decisions: We transfer data to countries recognized by the European Commission as providing adequate data protection.

Appropriate Safeguards: We implement technical and organizational measures to protect data during international transfers.

7. Your Rights Under GDPR

You have the following rights regarding your personal data:

7.1 Right of Access

You have the right to request confirmation of whether we process your personal data and to obtain a copy of the data we hold about you.

7.2 Right to Rectification

You can request correction of inaccurate or incomplete personal data.

7.3 Right to Erasure

You may request deletion of your personal data in certain circumstances, including when it is no longer necessary for the purposes for which it was collected or if you withdraw consent.

7.4 Right to Restriction of Processing

You can request that we limit how we use your personal data in specific situations, such as while we verify data accuracy or assess legitimate grounds for processing.

7.5 Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, machine-readable format and transmit it to another controller.

7.6 Right to Object

You can object to processing based on legitimate interests or for direct marketing purposes at any time.

7.7 Right to Withdraw Consent

Where processing is based on consent, you have the right to withdraw consent at any time without affecting the lawfulness of processing based on consent before withdrawal.

7.8 Right to Lodge a Complaint

You have the right to lodge a complaint with a supervisory authority in your country if you believe your data protection rights have been violated.

7.9 Exercising Your Rights

To exercise any of these rights, please contact us at info@oltravdus.com. We will respond to your request within one month, though this period may be extended by two months for complex requests. We may request additional information to verify your identity before processing requests.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

Account Data: Retained while your account is active and for a reasonable period thereafter to comply with legal obligations.

Webinar Data: Participation records retained for operational purposes and service improvement, typically for three years.

Communication Records: Retained as necessary to provide support and maintain service history.

Marketing Data: Retained until you unsubscribe or request deletion.

Legal and Compliance Data: Retained as required by applicable laws and regulations.

When personal data is no longer needed, we securely delete or anonymize it.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction, including:

Encryption: Data transmitted over the internet is encrypted using industry-standard protocols.

Access Controls: Strict access controls ensure only authorized personnel can access personal data.

Security Monitoring: Regular monitoring and testing of our systems to identify and address vulnerabilities.

Employee Training: Staff members are trained on data protection principles and security practices.

Secure Infrastructure: Our platform is hosted on secure servers with regular backups and disaster recovery procedures.

While we strive to protect your personal data, no method of transmission or storage is completely secure. We cannot guarantee absolute security.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. For detailed information about the cookies we use and your choices regarding cookies, please refer to our separate Cookie Policy.

11. Automated Decision-Making and Profiling

We may use automated decision-making and profiling to personalize your experience, recommend relevant webinars, and improve our services. You have the right to object to automated decision-making that produces legal or similarly significant effects. If you wish to exercise this right, please contact us.

12. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete such information promptly.

13. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

14. Data Protection Officer

For questions or concerns regarding data protection, you may contact our data protection team at info@oltravdus.com.

15. Changes to This Policy

We may update this GDPR Compliance Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. When we make material changes, we will notify you by email or through a prominent notice on our platform. The updated policy will be effective as of the date indicated at the top of this document.

We encourage you to review this policy periodically to stay informed about how we protect your personal data.

16. Contact Us

If you have questions, concerns, or requests regarding this GDPR Compliance Policy or our data protection practices, please contact us:

Olt Ravdus
Plekhanivs'ka St, 126
Kharkiv, Kharkiv Oblast
Ukraine, 61000